Pure’s Notice of Non-Discrimination And Accessibility

Notice Informing Individuals About Nondiscrimination and Accessibility Requirements

Pure complies with applicable state and Federal civil rights laws. Pure does not exclude people or discriminate based on gender, sex, age, race, color, national origin, creed, religion, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, military status, veteran status, or any other characteristic or status protected by state, federal, or local law.

Pure is committed to making our website’s content accessible and user friendly to everyone. Additionally, while we do not control such vendors, we strongly encourage vendors of third-party digital content to provide content that is accessible and user friendly.

Pure provides free aids and services to people with disabilities to communicate effectively with us, such as:

Information in alternative formats

If you are having difficulty viewing or navigating the content on this website, or notice any content, feature, or functionality that you believe is not fully accessible to people with disabilities, please email our Customer Service team at support@pureaccesscare.com with “Disabled Access” in the subject line. Please provide a description of the specific feature you feel is not fully accessible or a suggestion for improvement.

We take your feedback seriously and will consider it as we evaluate ways to accommodate all of our customers and our overall accessibility policies.

If you believe that Pure has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance addressed to the Pure Legal department at support@pureaccesscare.com. If you need help filing a grievance, our support team is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW., Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).

Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.