Telehealth is not appropriate for emergencies. If you may be experiencing a medical or mental health emergency, call 911 or go to the nearest emergency room. For mental health crises, call or text 988 or text HOME to 741741.
Pure Rx-Kits
Fast, reliable access to first-aid care Rx-kits.
Pure Just In Case RxKit
Prescription for at-home or campus first-aid medications
Begin a
General Visit - the easiest way to get the care you need.
Pure General Visit
If you have a general health concern or did not find your specific need above, complete a short intake and choose to chat with a Pure clinician or schedule a video visit
Complete a secure clinical assessment (medical intake) on our portal.
Step 2 - Provider Review
A clinician reviews your case and messages you directly.
Step 3 - Care Plan & Rx
Receive your diagnosis and treatment plan. Prescriptions are sent to your pharmacy of choice when medically appropriate.
Step 4 - Direct Communication Chat
Have any questions? Just message our team.
Step 5 - Proactive Follow-Up
Our concierge team will check in to confirm your treatment is right for you and your recovery is on track.
Message Pure clinician with any follow-up medical questions after receiving your treatment plan.
Our Patient Portal gives you secure online access to your health information
Our Patient Portal is a secure, convenient, and easy-to-use website that gives you round-the-clock access to your health information. View labs, medications, and visit summaries. Get reminders. Stay informed and take charge of your health!
Diagnosis and Treatment - Who are Pure healthcare providers?
Pure’s clinicians are part of our team, they care about you and share Pure’s mission to provide the best medical care. Our physicians are medically trained, U.S. board certified in their specialties, licensed, and credentialed.
Can Pure treat medical emergencies?
No. DO NOT USE THIS SERVICE IF YOU MAY BE EXPERIENCING A MEDICAL EMERGENCY OR ANY LIFE-THREATENING SYMPTOMS OR CONDITIONS. In an emergent situation, you should : (i) call 911; (ii) go to the nearest emergency room; (iii) contact your local crisis center; or (iv) if applicable, call the National Suicide Prevention Lifeline (1-800-272-8255).
Can my Pure provider write me a prescription?
Yes, Pure clinicians can prescribe a wide range of medications, when clinically appropriate. Pure providers do not prescribe narcotic pain relievers or other drugs listed as controlled substances by the U.S. Drug Enforcement Agency or regulated under State law – see Pure’s Prescription Policy here.
* Not to be used in medical emergencies. Services may not be appropriate for all conditions and are not a substitute for in-person care in all cases.
* Private-Pay Restriction: In compliance with federal regulations, Pure will not bill, accept, or participate in any government-funded programs, including Medicare, Medicaid, or Tricare, and cannot provide service to such government beneficiaries. Pure does not bill Payors or Insurance.
* Prescriptions are provided only when medically appropriate and at the sole discretion of a licensed provider. Pure does not prescribe DEA controlled substances, narcotics, psychotropic medications, etc.
* Insurance disclaimer: Pure’s services are not health insurance and are not a substitute for comprehensive health insurance. Pure is not intended to replace comprehensive coverage and if you desire any type of health insurance you must purchase such insurance separately.
* Services are not a substitute for emergency care or health plan benefits.